1. Delete your account from within the app
The quickest way to delete your account and data:
- Open the YogaCrunch app and sign in.
- Go to Settings → Account & Security.
- Tap Delete account and confirm.
Deletion runs immediately. When it finishes you are signed out, and the account can no longer be used to sign in.
2. Request deletion without the app
If you cannot access the app, email us from the address on your account and ask for your account to be deleted:
We verify the request against your registered email and complete the deletion within 30 days. We may contact you only to confirm the request.
3. What is deleted
Deleting your account permanently removes all of the following:
- Your login credentials (email address and password).
- Your profile details, including your display name.
- The health information you provided during the setup interview (for example conditions used to set your safety level).
- Your generated practice plans.
- Your practice history, progress and reflection entries.
- Any reminder and notification settings stored on our servers.
All of this data is linked to your account record and is erased together. This action cannot be undone.
4. What is kept, and for how long
- Nothing that identifies you. After deletion we hold no personal data that can be traced back to you.
- We may retain anonymous, aggregated statistics (such as total sessions completed) that cannot identify any individual.
- Where we are legally required to keep limited records (for example basic transaction or security logs), we keep only what the law requires and for no longer than the applicable retention period.
- Backup copies, if any exist, are overwritten in the normal backup cycle and removed within 30 days of your deletion request.
5. Data handled on your device only
Camera images used for pose correction are processed entirely on your device and are never uploaded or stored by us. Uninstalling the app removes any remaining local data, such as the offline copy of your plan.
For any question about this process or your data, contact MetaByte Solutions at aiyogacrunch.support@gmail.com.
See also our Privacy Policy.